You may have noticed that we’ve recently added some new equipment to our store and adjusted some of our prices.
We’ve received quite a lot questions about this, so I thought I should write a quick post to explain these changes.
New, affordable Go equipment
We’re very excited that most of our new equipment has finally been unpacked.
With a typhoon in Asia and the US government shutdown (which delayed things at customs), we thought it would never arrive!
We’re still in the process of adding all the new stock (and some new books) to our store and updating the site, so keep an eye out as new products become available over the coming weeks.
In the meantime, please check out our new Go sets.
New prices and shipping rates
When we first added equipment to our shop last year, we offered free worldwide shipping with the aim of making Go equipment affordable for everyone around the globe.
However, recently shipping rates have been increasing. To make things more complicated, shipping rates to some regions have increased a lot more than to others.
Unfortunately, we haven’t been able to add shipping locations in some regions as quickly as we would have liked. So we’ve been forced to change our shipping policy to remain viable.
This is disappointing, but necessary at this time. We’re no longer offering free shipping on our lower end Go equipment.
However, we’re still committed to making Go equipment as affordable as possible and providing the best value shipping options we can find. Because of this, we’ve reduced prices to compensate for taking away free shipping, so that net prices will be in the same ballpark as before.
Because our business has grown since we first started the store, and we’ve increased our economies of scale, we’ve also been able to reduce prices slightly across the board, as we’ve made savings.
How does this affect you?
More Go equipment
First and foremost, there will be more Go equipment to choose from!
In terms of prices, if you live near one of our warehouses, you’ll pay slightly less than before. If you live very far away, you may pay slightly more. For most of you, the total price (including shipping) shouldn’t increase.
Bigger savings on combined shipping
More importantly, you’ll now be able to save much more on shipping when you bundle products (like buying a complete Go set, or combining books and equipment in one order), or combine orders with friends.
This is a fairer system. We want to ensure you’ll only pay what you have to, and no more, when you order from Go Game Guru.
Previously some customers combined several items in one order, while others were ordering a series of individual items over several weeks which, while we understand is sometimes necessary, did put a lot of strain on the system.
Greater flexibility to choose delivery speed
You now have more control over the shipping carrier you want to use. Our store will automatically find you the best shipping prices for different service levels (e.g. standard ground/air, two day, express etc).
This means you can choose an economy shipping option to save money, if you don’t mind waiting a week or so, or you can upgrade to express shipping more easily (without having to contact us) if you’re buying a last minute gift, or want to receive something before you go on vacation.
More to come
Our aim is still to make Go equipment as affordable and as widely available as possible and we hope you’ll find that our new, affordable Go sets are another step in the right direction.
We’ll continue to offer better value by reducing unnecessary costs, expanding to more shipping locations and seeking out the best value shipping carriers to use in each region.
Currently we ship from the USA, Europe (UK), Asia (Hong Kong and Korea) and Australia. We’re planning to add Canada as a shipping location in 2014 and, hopefully, more will follow after that.